We are thrilled to announce that our Vitaminise Chatbot was integrated with the OCR API Mindee. The latter allows for transforming images and documents into readable data. In the insurance sector, where our chatbot is used, it is instrumental in quickly processing various documents (passports, driving licenses, vehicle IDs, claims forms, inspection reports, and many more).
So, how it works? A user uploads the required document, the chatbot scans and reads it with the help of OCR API, and an insurance company gets the needed data in a flash. OCR technology reduces the need for manual data entry, minimizing errors and speeding up processes. For example, customers can upload a photo of their passport, and the chatbot will instantly extract the necessary details.
By implementing a chatbot with automated data processing, insurance companies can handle more cases in less time, decreasing operation costs.