Retail IT services are provided for retail businesses that need to create software from scratch, modernize existing software, or find out how to improve their operations with innovative technology solutions.
Our IT services and solutions for retail
IT solutions for customer experience
Customer experience is the only key factor that helps retailers individuate among their rivals. DICEUS offers custom IT solutions for retail to turn ordinary contact centers into omnichannel communication portals covering multiple aspects of the customer experience through voice, text messages, email, chatbots, and social media. Our solutions enhance customer assistance with the most up-to-date digital technologies to turn every interaction with your customers into another strategic advantage in the fierce competition. Proactive support and clock-around monitoring provided by our IT services for retail can add more value to every moment your customers spend with your business.
IT solutions for ecommerce
Out-of-the-box ecommerce solutions drive retailers to e-market without pre-adjusted individual features that provide an unprecedented customer experience, allowing your clients to distinguish your business from others. DICEUS offers custom IT solutions for ecommerce that include those features. We create easy-to-use e-commerce software with individual designs that have no redundant functionality. At the same time, we provide our clients with everything necessary to fulfill ecommerce orders. Tax-calculating options, communication and support, payment gateways, efficient product inventory, and any other feature can be integrated into your custom IT solution upon request.
Supply chain management solutions
Moving physical products over global and local supply chains through digital services is what DICEUS sees as the value we can add to your business with our supply chain software solutions. This is about both the optimization of production and distribution and the synchronization of supply and demand. Planning purchase seems to make no sense without planning supply and distribution. Our supply chain solutions facilitate planning to help retailers adopt business automation in product delivery. We create highly customized supply chain software capable of meeting any replenishment scenario.
AI and data analysis solutions
Nowadays, no business agenda is viable without efficient data processing. Every customer generates a lot of data to be analyzed for precise sales predictions and well-targeted marketing. DICEUS helps collect raw data related to your business and process it with advanced artificial intelligence algorithms. Our machine-learning options help bring your business analysis to the farsighted strategies for leaving your rivals behind. There is no magic, but clever engineering is what our AI and data analysis solutions imply. The deeper the understanding of a market situation is, the richer the retail business becomes.
Computer vision
Based on your business requirements, we can implement computer vision solutions for various purposes: to improve customer experience and engagement, automate inventory and store operations, analyze customer behavior, gather analytics, provide innovative payment solutions, and many more.
Virtual reality
VR software for the retail sector transforms the shopping experience by creating immersive, interactive environments that engage customers like never before. From virtual stores and product try-ons to 3D showrooms and staff training simulations, our solutions enhance in-store and online retail.
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Benefits of our IT services for retail
Our retail IT services process
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What impacts your retail IT services project duration
Although many software solutions for the retail industry look similar, they may require different periods to be completed, especially regarding the highly customized retail solutions we use to propagate. Software development is a very artistic process that implies many non-trivial approaches, and the timeframe is hardly predictable. Nonetheless, our specialists can calculate more or less precisely the working hours necessary to complete the project when SDS is available. In general, the following factors should be taken into consideration:
- Project requirements
- Expected deadlines
- Team composition
- Chosen technology and platforms
What affects your project costs
As in the case of project duration, each retail solution’s cost depends on the developed software’s final configuration. There is a direct correlation between the work required to complete the project and the final price. We always represent a transparent calculation in which even customers who stay far from software development can find exhaustive information about why the solution costs as it costs. Such info usually includes the following cost-determining factors inter alia:
- Project scope and complexity
- Chosen technology
- Project completion urgency
- Engagement model: Time & Material, Dedicated Team
What we need from your side
We never require a ready-to-use SDS from our customers: creating such a document is far from what they do in their business. However, we seek to collaborate as tightly as possible with our clients to avoid any misunderstanding in the future development process. That’s why we propose arranging face-to-face meetings (the online ones are also acceptable) to reach a shared project vision through the most natural communication. If such meetings appear problematic for some reason, we’d like to get the following data from customers to start our work:
- Project goals, vision, and a roadmap, if available
- High-level project requirements
- Project-specific documentation, if available
- Client’s availability for weekly gathering sessions
Our tech stack
Explore our IT case studies for retail
Frequently asked questions
Do you provide business analysis, and what are the deliverables of this service?
Our vast experience allows us to provide business analysis in the domains where we feel confident regarding software technologies. The results of any business analysis are usually formalized in the deliverables dedicated to various stages of a business lifecycle. We can deliver standalone documents that cover the following business aspects: 1) business profile: a backstory of the business, prominent drivers, a domain (domains) where the business can successfully run, presumed vulnerabilities and problems, dependencies and responsibilities of the business owners; 2) use case specification: the business requirements along with the desired functionality to be achieved, the approaches to be used to implement one or another IT solution according to a current business model, the approximate cost and possible risks.
Can you recommend what software we use should be modernized?
We provide our customers with various consulting services, including assessing their software and hardware infrastructures. We can check the status of the software products used by our customers to figure out whether they correspond to contemporary IT standards. We can do both performance tests and the codebase review to detect system elements that ought to be modernized. The origin of the customer’s system does not matter: DICEUS can dissect any software to grasp its structure and functionality. The results of our analysis can be represented in the form of a document with our suggestions on possible upgrades and modernization.
How are you different from other custom software development companies?
In contrast to many rivals in the software development sector, DICEUS never looks for one-time customers. We expect each of our clients to turn to our permanent partner. This means that we clearly understand the degree of responsibility we’d like to share with our clients regarding everything that might happen with the IT solution we create over its entire lifecycle. Every custom software solution requires an individual approach. This is the most delicate point in the relationships with customers since the tiniest incompetency from our side can result in severely destructive effects on our reputation. That’s why we never “wash our hands” after launching the solution. On the contrary, DICEUS always seeks to establish a true partnership with every customer regardless of the scope and cost of the solutions and services that are ordered.
